Blocked Content Policy

At EverAI Limited, we are committed to providing a secure, respectful, and lawful online environment for all users. Certain categories of content are strictly forbidden while using candy.ai and/or any of our platforms, products or services ("Services"). The Services generally consist of private chats with AI Companions and AI images visible to and accessible by individual users. Although users cannot upload or share content on the Services, the content outlined in this Blocked Content Policy is nevertheless prohibited and subject to our moderation controls and reporting policies.

The following content, included but not limited to text, images, videos, and any other AI-generated content created on our platform, is prohibited:

a) Illegal Content: Content that contravenes local, national, or international laws and regulations is strictly prohibited. This includes, but is not limited to, content associated with illegal drugs, weapons, violence, or activities that advocate or endorse illegal actions.

b) Hate Speech and Discrimination: We do not tolerate content that promotes hate speech, discrimination, or harassment based on various factors, including race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic.

c) Violence and Harm: Content that encourages, glorifies, or promotes violence, self-harm, or harm to others is strictly prohibited. This includes content that endorses suicide, terrorism, or any form of harm.

d) Child Exploitation: We have a zero-tolerance policy toward child sexual abuse material (CSAM) and any content that exploits or endangers minors, including but not limited to CSAM, sexual exploitation, or any form of harm or harassment towards minors.

e) Content Resembling Minors: It is strictly prohibited trying to generate AI content resembling minors. We are committed to ensuring that AI-generated content on our platform does not bear any resemblance to minors or exploit their likeness. Attempts to generate AI content resembling minors will be flagged, reviewed, and removed according to our moderation controls (see paragraph 3 and our Underage Policy).

f) Infringement on Privacy and Copyright: Any content that infringes upon the privacy, copyrights, trademarks, or intellectual property rights of individuals or entities is not permitted. This includes sharing personal information without consent, pirated content, or any unauthorized use of copyrighted material.

g) Impersonation and Celebrity Content: Deceptive or harmful impersonation of real individuals, public figures, or celebrities is prohibited. This encompasses any misleading attempts to impersonate or misrepresent others.

You, as a user of the Services are solely responsible for the output generated by the AI Companions through your input, including any text messages, voice messages, images, and videos. The AI Companions respond based on the conversations you lead and the settings you select. You understand and agree that EverAI Limited does not control or endorse the content generated by the AI Companions, and that you are fully responsible for any output generated by the AI and for your own actions while using the Services.

You must ensure that your interactions with the AI Companions comply with applicable laws, regulations, our other Policies, in particular the Community Guidelines and Underage Policy, and you shall not engage in any illegal, unethical, or harmful activities while using the Services.

While conversations between users and AI Companions are generally confidential, we have implemented content moderation controls based on our proprietary LLM technology to ensure compliance with our Policies. If our moderation controls detect any content that violates our terms, we may manually review the flagged content and/or other content associated with the account and take appropriate action. This may include removing content, terminating the user's account, or reporting the content to appropriate authorities. See also Section 4 below. This measure is implemented to maintain a respectful and secure environment for all users. We strive to strike a balance between privacy and community standards, and we appreciate your understanding and cooperation in adhering to our guidelines.

We have a zero-tolerance policy for Child Sexual Abuse Material (CSAM). Attempting to create CSAM is prohibited by law and our Policies. In addition to our other content moderation and removal controls, we report known CSAM to the National Center for Missing and Exploited Children, or other local authorities as appropriate.

If you believe there has been a violation of this Blocked Content Policy or any of our Policies, or you have any questions or require further clarification regarding our Blocked Content Policy, please contact us at: [email protected] or via the “Contact Us” area in the Services.

We have the right to suspend or terminate the use of the Services by anyone suspected of violating this or any of our Policies.