Content Removal Policy
Date of Revision: 14 February 2025
At EverAI Limited we strive to maintaining a safe and respectful experience of all our users. Our Content Removal Policy outlines our approach to addressing concerns related to content that may inadvertently resemble real individuals. All content accessible on candy.ai and/or any of our online channels, affiliated websites to which you may be redirected from candy.ai, platforms, products or services, including all content contained therein ("Services") is generated exclusively through artificial intelligence technology, allowing users to create and interact with AI-generated characters. Any similarity to actual persons is unintentional and purely coincidental.
1. Unintentional Resemblance to Actual Persons
Content on the Services is AI-generated. However, where AI-generated content unintentionally resembles actual persons, we are dedicated to promptly addressing the issue and/or any concerns.
2. Content Removal Process
If a user believes that any content on our Services bears resemblance to them or another actual person, they can request its removal by contacting our support team at [email protected] or directly report their concern in the “Contact Us” area in the Services. We will thoroughly review the request and take appropriate action within a reasonable timeframe.
3. User Verification
To ensure the accuracy and legitimacy of content removal requests, we may request the user to provide adequate evidence of their identity or relationship to the person depicted in the content. This verification process is implemented to responsibly handle requests and safeguard the rights and interests of all users.
4. Content Removal
Upon verification and confirmation of a valid content removal request, the specified content will be removed in a timely manner from the Services. Our goal is to complete this process promptly while ensuring compliance with applicable laws and regulations.
5. Privacy
We respect user privacy throughout the entire content removal process. All requests are treated strictly confidential, and we do not disclose any personal information or details of the requests to any third parties without explicit consent, unless required by law.
6. Contact Information
If you have any questions or require further clarification regarding our Content Removal Policy, please contact us at: [email protected] or directly in the “Contact Us” area of the Services. We are committed to addressing concerns in a timely manner and ensuring a positive experience for all our users.