Content Removal Policy

Date of Revision: [ 01/01/2024 ]
At EverAI Limited we strive to maintaining a safe and respectful experience of all our users. Our Content Removal Policy outlines our approach to addressing concerns related to content that may inadvertently resemble real individuals. All content accessible on Candy.ai (the “APP”) is generated exclusively through artificial intelligence technology, allowing users to create and interact with AI-generated characters. It is important to note that any similarity to an actual person is unintentional and purely coincidental.
1. Unintentional Resemblance to Actual Persons
Despite the AI-generated nature of the content on the APP, we acknowledge that there might be instances where the generated content unintentionally resembles actual persons. Recognizing the concerns that may arise in such situations, we are dedicated to promptly addressing them.
2. Content Removal Process
If a user believes that any content on our APP bears resemblance to them or another actual person, they can request its removal by contacting our support team at [email protected] or directly report their concern in the APP in the “Contact” section. We will thoroughly review the request and take appropriate action within a reasonable timeframe.
3. User Verification
To ensure the accuracy and legitimacy of content removal requests, we may request the user to provide adequate evidence of their identity or relationship to the person depicted in the content. This verification process is implemented to responsibly handle requests and safeguard the rights and interests of all users.
4. Content Removal
Upon verification and confirmation of a valid content removal request, the specified content will be removed in a timely manner from the APP. Our goal is to complete this process promptly while ensuring compliance with applicable laws and regulations.
5. Privacy
Our highest priority is to respect user privacy throughout the entire content removal process. All requests are treated strictly confidential, and we do not disclose any personal information or details of the requests to any third parties without explicit consent, unless required by law.
6. Contact Information
If you have any questions or require further clarification regarding our Content Removal Policy, please contact us at: [email protected] or directly report in the APP in the “Contact” section. We are committed to addressing concerns in a timely manner and ensuring a positive experience for all our users.
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